Shipping Policy

Processing Times

All of our products are made to order just for you. Please allow the following processing time before your order ships:

• Jewelry, stickers, and small accessories: 3–5 business days
• Apparel: 5–10 business days

Processing time is separate from shipping time. Orders are not shipped or delivered on weekends or holidays.

Shipping Carriers

We ship via USPS and UPS. The carrier used depends on the size, weight, and destination of your order. For orders containing multiple items, we’ll choose the most reliable and cost-effective option.

Domestic Shipping

Once shipped, standard domestic delivery typically takes 3–7 business days depending on your location. Expedited options may be available at checkout. We are not responsible for delays caused by the carrier.

International Shipping

We ship internationally through our Etsy shop. International delivery times vary widely by destination and customs processing. We are not responsible for customs fees, import duties, or taxes — these are the buyer’s responsibility. If you need a specific item expedited or want better rates on a larger order, contact us at [email protected] and we’ll work something out.

Tracking

Once your order ships, you will receive a tracking number by email. Please allow up to 24 hours for tracking information to update.

Lost or Delayed Packages

If your tracking shows your package as delivered but you haven’t received it, please first check with neighbors and your local post office. We are not responsible for packages lost or mishandled by the carrier. Please file a claim directly with USPS or UPS if needed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. Return shipping is the customer’s responsibility and is non-refundable.

Questions?

Contact us at [email protected].